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22nd October 2019

Emma Shutler is shortlisted as an IoH Aspiring Manager

Congratulations to Emma Shutler, a Group Manager for CH&CO Workplaces, who has been named in the Institute of Hospitality shortlist for this year’s Aspiring Managers – an accolade that recognises the rising stars in hospitality management.

Emma is described by operations manager Simone Santeramo, as someone who leads from the front and deserves this acknowledgement for always going above and beyond, as well as her commitment to the company and industry.

Working in a complex and agile environment, with continually changing demographics across 20 sites, Emma really impresses the client at every step, exceeding expectations with her innovation, professionalism and ability to deliver.

“People development is Emma’s strongest attribute,” says Simone. “The team is clearly growing under her direction.  For example, one team member has progressed from Receptionist to Catering Manager in just 14 months.  Emma gets the balance between autonomy and direction just right and motivates her team with her passion for delivering first class customer service.”

The winner will be revealed at an event on 4 November.  Many congratulations to Emma and good luck!